EcoSMART® Frequently asked Questions

Exactly how do EcoSMART® products work on insects?

EcoSMART® pesticides contain a unique combination of plant oils which contain a class of chemicals called terpenes, that are widespread in nature. They have a similar composition to octopamine, an insect’s version of adrenaline, which regulates heart rate, metabolism, movement and behavior. The plant oils used as the active ingredients are very toxic to insects as it targets and blocks a neuro-receptor (octopamine). Mammals, birds and fish do not have these neuro-receptors so they simply metabolize the plant oils.

EcoSMART® Weed & Grass Killer uses plant oils at levels that can provide the herbicide / burn-down activity needed to control weeds, unwanted grasses, etc. This action comes from loss of plant cell membrane integrity.


How do EcoSMART®’s products differ from other "green" pesticides currently on the market?

There are several distinct differences. First, the active and inert ingredients in our insecticides, herbicides and fungicides are mostly comprised of food grade material, and are all listed on the label. Another key difference is the fact that every EcoSMART® product is classified as a minimum risk pesticide and qualifies for the U.S. Government’s highest safety standard.


Does EcoSMART® support or use animal testing?

EcoSMART® does not conduct any animal testing.


Can your products be used on animals?

Most EcoSMART® products are not formulated for use on animals; however, we do produce several products specifically for on-animal use. For a list of pet-approved products, click on our Pet Care Line or contact our Customer Service department (800-321-1741) for additional information.


Why are your products so fragrant? How long will the scent last?

The plant oils used in EcoSMART® products are inherently fragrant. The oils approved by the EPA under their Minimum Risk program include cinnamon, peppermint, wintergreen, rosemary, lemongrass and clove. These same plant oils are commonly used in other consumer products for fragrance purposes. We formulate our products to make the fragrance as pleasant, soft and non-lingering as possible.

Because some people are sensitive to fragrance, we recommend testing the product in a small area before using over a larger area indoors. The smell will usually dissipate in just a few hours but that will vary depending on where product is used. It is always important to read and follow the directions on the product label.



Why do several of your lawn & garden products state it is recommended to test on plants first before applying to the entire plant?

Some plants/foliage are more sensitive to plant oils than others, especially tender new growth and blooms. We recommend that our insecticide/fungicide products be tested on your plants/foliage to ensure they are not sensitive to the plant oil active ingredients.



Can the EcoSMART® lawn & garden products be used around lakes, ponds, streams, etc?

EcoSMART® products can be used around lakes, ponds, streams and other bodies of water since the plant oils used as the active ingredients do not persist in the soil and break down relatively quickly in water (up to 48 hours).


Why is there no EPA registration number on your product labels?

Because EcoSMART®’s products are classified as Minimum-Risk pesticides by the EPA, they are exempt from Federal EPA registration requirements under the Federal Insecticide, Fungicide and Rodenticide Act.


How long do I need to wait to go on the grass after using one of your hose end products?

There is no "official" waiting period for people and/or their pets. However, best practices advise staying off the lawn until the product dries.


Is your Weed & Grass Killer systemic?

EcoSMART®’s Weed & Grass Killer is not systemic. It is a non-selective burn down product that only affects the parts of a plant that are sprayed.


What is the best product to use for fleas outdoors? Indoors?

For controlling fleas outdoors (yard and perimeter of house), we recommend our Insect Killer for Lawns & Landscapes hose end. For indoor, we recommend the Home Pest Control product. Simply follow the label instructions of whatever product you use.


Keep in mind that most insecticides, including EcoSMART® products, only work against 2 of the 4 stages of a flea’s lifecycle (adult and larva stages). Because fleas are protected from insecticides in their egg and pupal stages, follow-up applications will be necessary to kill the fleas as they emerge from these protected stages.


How often do I need to apply the Mosquito & Tick Control hose end product? What about the Mosquito Fogger aerosol?

When applied correctly following label directions, our Mosquito & Tick Control hose end product should be applied every 3 to 4 weeks. If you are dealing with a severe mosquito problem you may need to apply more frequently. You will also need to reapply after a heavy rain.


The Mosquito Fogger aerosol is designed to be more of an area spray (i.e. around decks, patios, porches, playgrounds, etc.) It can be reapplied as necessary.


How far does the Wasp & Hornet spray reach? Does it provide immediate knockdown?

Our Wasp & Hornet aerosol has a jet spray that reaches up to 18 feet, and is designed to knock down stinging insects by contact.


EcoSMART® Ant & Roach Killer was effective on the bugs sprayed, but will it keep them from coming back?

Our Ant & Roach Killer is designed to kill fast, but it kills by contact. It does not remain in the environment for weeks or months like synthetic chemicals which promise to keep killing long after you spray them. The residue of synthetic chemicals also increases potential exposure to these harmful substances. However because of the repellency of our oils on insects, you can expect them to stay away while the fragrance dissipates.


How often do I need to reapply your lawn & garden products?

Like all Lawn & Garden products, the frequency of application on EcoSMART®’s lawn & garden products depends on a number of factors, including area of application, type and severity of pest problem, moisture conditions and area temperature. The frequency of application information is listed on our product labels and is similar to the frequency of applying conventional, synthetic pesticides.


A good rule of thumb: Expect to apply more frequently if applying in larger areas, when the pest problem is severe, if moisture conditions are high and/or if temperatures are high. It is also important to keep in mind that, unlike synthetic pesticides, the plant oils used in our products are designed to breakdown over a short period of time so they do not persist in the environment and leave no long term pesticide residues.


Can I use EcoSMART® insecticides outdoors?

Yes. Our products are suitable for both indoor and outdoor use. Simply read the label on the container for the appropriate directions.


Can I spray my dog or cat with your products?

While our pesticide products are safe to use around pets, they are NOT intended for use directly on them. However, we do offer a line of Pet Care products specifically for treating pets and the areas they inhabit. Please visit our Pet Care (this will be a link to the new “Pet Care” website) site for these specific pet-related products.


Can I use your outdoor insecticides on or around my trees, shrubs or plants?

Our insecticides should not harm your plants if applied per the label directions. However, some plants may be sensitive to our oils under certain conditions, so always follow the label directions. Do not spray on newly planted cuttings, plants stressed by drought or when temperatures exceed 90 degrees Fahrenheit. Do not spray the blooms directly. Remember, we always recommend that you test a small area first.

Also, breezes and wind can carry spray to plants, shrubs, etc. you do NOT plan to treat. Best practice is to cover the plants you do not plan to spray with cardboard or plastic. You may remove it after the spray on the treated plants has dried.



If the EcoSMART® products are truly safe, why are there Precautionary Statements on the label?

Under the EPA’s Minimum Risk pesticide program, products that qualify and are exempt from Federal EPA registration requirements are still required to meet certain labeling conditions which include simple, "good safety practices". These are precautionary statements that apply to all pesticides such as keeping out of the reach of children, avoid getting in eyes and getting on skin, and instructions on what to do if the product gets into eyes or onto skin.


How can your products be both safe and effective?

Unique combinations of plant oils effectively target and block a key neurotransmitter receptor site found only in insects and other invertebrates. This finding was based on researching how plants and trees naturally defend themselves against insects and other pathogens.


Will my family need to leave the house after using any of your indoor products? If so, for how long?

There is no "official" waiting period for people/pets to leave the house after applying indoor products. But it is important to keep in mind that some individuals may be sensitive to the fragrance of plant essential oils. When there is prior knowledge of sensitivity to fragrance, EcoSMART® recommends testing the product in a small area before using over a larger area indoors.


How safe are EcoSMART® insecticides?

Most insecticides are required by the EPA to have an extensive list of precautionary and first aid statements on their labels since they use synthetic chemicals as their active ingredient. EcoSMART®  products don’t bear such warnings because the FDA classifies the plant oils used in products as "Generally Recognized As Safe" (GRAS) — the same label placed on approved foods and beverages. Additionally, the EPA classifies our products as "Minimum-Risk" pest control products, a special category of EPA exemption offered for certain ingredients. The EcoSMART® active ingredient plant oils utilize a unique, proprietary targeted mode of action that attacks the central nervous system of insects, but have no adverse effect on humans or pets.


Will the indoor products stain my carpet, floors, walls or counters?

As with most household products, EcoSMART® products will stain any surface that water alone will stain. We recommend that customers read and review all label directions prior to full product use. Also, always test the product in an inconspicuous place on your carpet, fabric or other surface to check for staining before applying a full application. Always use sparingly and wipe away any excess product after use.


Can you explain what some of the inert (or “other”) ingredients are that are listed on your labels?

Every ingredient in an EcoSMART® product is listed on the product label. The inert (or “other”) ingredients on our product labels are materials which enhance effectiveness and performance of the pesticide product. These ingredients can serve a variety of functions (including, but not limited to): solvents, emulsifiers, preservatives, and spreaders.


Where are EcoSMART® products made?

All EcoSMART® products are made in the U.S.


Where can I purchase EcoSMART® products?

Visit our “Where to Buy” page for a list of retail locations and links to our online KittrichStore.com selling our Pest Control & Pet Care products.

Are there any transportation regulations for EcoSMART® products?

Certain items can be regulated when they are shipped using commercial transportation and must comply with FAA regulations.  Please see this link https://www.faa.gov/about/initiatives/safe_cargo for more details.

Can I call EcoSMART® and order over the phone?

We prefer that you visit one of our retailers but we will take phone orders. Just call our Customer Service department at 1-800-321-1741. You will need to provide a credit card number for payment at time of the order.


What forms of payment are accepted?

We currently accept Visa, MasterCard, and Discover.


When will my credit card be charged?

Your card is charged at time of order, and it will be listed as a charge to Kittrich Corporation, the parent company of EcoSMART®. Your payment will show up on your credit card statement as EcoSMART® and you will receive a copy of the payment with your order.


Do your products have a warranty?

To the extent consistent with applicable law, Kittrich Corporation (parent company of EcoSMART) makes no warranties of merchantability or of fitness for a particular purpose, nor any other express or implied warranty except as stated above. Buyer assumes all responsibility for safety and use not in accordance with label, directions and precautionary statements.


What if I have questions about your product?

If you have questions, please contact the EcoSMART® Customer Service department at:

1-800-321-1741. We’re happy to answer your questions before and after product use!

© 2019 EcoSMART® a div. of the Kittrich Corporation. All Rights Reserved.